Thank you for choosing SwaySneakers! This Shipping Policy outlines the details of our shipping process to provide you with a transparent and satisfying shopping experience. By making a purchase on our website (www.swaysneakers.com), you agree to the terms outlined in this Shipping Policy.
1.1 Order Verification
All orders are subject to verification to ensure accuracy and security. We may contact you via email or phone for additional information if required. Once verified, your order will be processed.
1.2 Order Processing Time
Please allow 7 business days for order processing before shipment. During peak seasons or promotional periods, processing times may be extended.
2.1 Domestic Shipping
We offer standard and expedited shipping options for domestic orders. The estimated delivery time and cost will be displayed at checkout. SwaySneakers uses reputable carriers to ensure your order arrives safely and on time.
2.2 International Shipping
For international orders, we provide shipping options with estimated delivery times and costs displayed at checkout. Please note that customs duties, taxes, and fees may apply and are the responsibility of the recipient.
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track the status of your shipment by clicking on the provided link or by logging into your SwaySneakers account.
While we strive to deliver your order promptly, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause shipping delays. SwaySneakers is not liable for such delays but will make every effort to keep you informed of any disruptions.
It is your responsibility to provide an accurate and complete shipping address during checkout. SwaySneakers is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming the purchase. If you need assistance, contact our customer service team promptly.
In the rare event that your order arrives with missing or damaged items, please contact our customer service team within 30 days of receiving your order. We will work to resolve the issue promptly.
If you have any questions or concerns regarding our Shipping Policy, please contact us at [[email protected]].
By making a purchase on our website, you agree to the terms of this Shipping Policy. SwaySneakers reserves the right to update this policy at any time, and any changes will be posted on this page.
